How to Submit Your Facebook App for Review

In this article, we will show you how to submit your Facebook app for review:

  1. “Pages and Business Assets” permissions
  2. pages_messaging permission

1. “Pages and Business Assets” permissions

1. In your app, go to App Review > Permissions and Features.

2. Search for the permission that you need (e.g. manage_pages). Click on “Request” button, then click “Continue”.

3. Click on “Tell us how you’ll use _” to continue.

4. There’s now a popup of “Details for _”. Click on “I agree to Facebook’s permission and feature usage guidelines”.

5. Fill in “Tell us how you’re using this permission or feature”.

6. Fill in “Demonstrate how your selected platforms will use this permission or feature”.

7. Upload a detailed step-by-step screencast under “Show us how you’re using this permission or feature”.

8. Click on “Save” to close the popup. After that, it will show a blue check mark like this:

9. Click on “Provide verification details”.

10. In “App Verification Details” popup, enter your \wp-admin and \my-account login credentials. Opt in “I confirm I’ve completed the required steps,” then click “Save”.

11. Click on “Add additional permissions and features” to add more permissions if needed. After that, click on “Submit for Review”.

12. Click on “I accept the Platform Onboarding terms above,” then click “Submit”. That’s done!


2. pages_messaging permission

1. In your app, go to Messenger > Settings > App Review for Messenger. Then click on “Add to Submission”.

2. Click on “Add Details”.

3. Select your Facebook page, fill in the content for submission, then click “Save”.

4. Click on “Submit for Review”.

5. Click on “I accept the Platform Onboarding terms above,” then click “Submit”. That’s done!


Thanks in advance, and if you have any questions, feel free to chat with us at m.me/ninjateam.org. 😉

NinjaTeam Facebook Review Pro WordPress Documentation (Updated November 2018)

This is a step-by-step guide to setting up Facebook Reviews Pro WordPress Plugin by Ninja Team.

In this article, we will go through nine sections:

  1. General Options
  2. Your Pages
  3. Facebook Trust Badge Shortcode
  4. Shortcode
  5. Google Rich Snippet
  6. Facebook Reviews widget
  7. Facebook Trust Badge widget
  8. Facebook Reviews – WPBakery element
  9. Facebook Trust Badge – WPBakery element

1. General Options

Get yours User Access Token

1. Copy the script.

2. Go to your personal Facebook timeline. Right click > Inspect.

3. Go to “Console” tab. Paste the script there, then press Enter.

4. Copy the token, then click “OK”.

5. Paste the token, then click “Save Changes”, and it’s done.


2. Your Pages

Here to enable your pages, and reload them to get new reviews.


3. Facebook Trust Badge Shortcode

Here to create a shortcode for your page trust badge.

Here is how it looks like on the front end.


4. Shortcode

Here you can create a shortcode for your page reviews.

Here is how a shortcode will look like.


5. Google Rich Snippet

Select your Facebook page, then give your site a title and description. After Google indexes your site, your page rating will be displayed in Google Search Results.


6. Facebook Reviews widget

Here you can add a widget of your Facebook page reviews.


7. Facebook Trust Badge widget

Here you can add a widget of your Facebook page trust badge.


8. Facebook Reviews – WPBakery Page Builder

You can insert reviews onto a page or a post by using WPBakery Builder.


9. Facebook Trust Badge – WPBakery Page Builder

 

Here you can insert your page trust badge onto a page or a post by using WPBakery Page Builder.


If you have any questions or concerns, don’t hesitate to let us know.

You can message us on Our Facebook Page or submit a ticket at Our Support Portal.

Many thanks from Ninja Team! 😉

WhatsApp Chat WordPress Documentation

This is a step-by-step guide to the setup of the plugin WhatsApp Chat WordPress by Ninja Team.

In this article, we will go through three sections:

  1. Add New Account
  2. Floating Widget
  3. Settings

1. Add New Account

1. Account Name
The name of a staff/member, for example, Ashley, Jack, Jill, etc.

2. Account Number or Group Chat URL

3. Title
Their job title, for example, Customer Success Associate, Technical Support Engineer, Sales Associate, etc. This title is displayed in the floating widget.

4. Predefined Text
This is the text message which is auto generated when your customer first chat with you.
For example, Hi, I’ve just visited [njwa_page_title], and I need some help. Here is the link: [njwa_page_url]. (Note: Do not enter any quotation mark in this field.)


5. Button Label
The greeting text of their shortcode button, for example, Need help? Chat with me on WhatsApp.

6. Time Availability
Working hours of the staff

7. Description Text When Offline (1)
On business days and before start times, this text is displayed as a countdown timer, for example, I will be back in [njwa_time_work] hour(s).

8. Description Text When Offline (2)
This text is displayed when it’s after working hours of business days and on days off, for example, I will be back on Mon – Fri, 08:00 am – 07:30 pm.

9. Button Style

Here you can customize how the button looks. By default, in online status, the button has square borders, background color of green, and text color of white.

10. Avatar
Here you can set a profile picture for the account.


2. Floating Widget

1. Selected Accounts

Click on the search bar, and all accounts will be listed there. Click to select an account.

2. Display Settings

You can customize attributes of the floating widget here, including title, subtitle, colors, and position.
This is how it looks on the front end:


3. Settings

1. Settings

Here you can set default settings for the shortcode buttons. However, these settings will be overridden by “Button Style” settings in each account profile.

2. WooCommerce Button

This option is for adding the shortcode button onto WooCommerce product pages.


Thank you for being with us, and if you have any questions, feel free to chat with us at m.me/ninjateam.org.

How to get User Access Token for Facebook Reviews Pro WordPress Plugin

In this article, we will show you how to get an User Access Token for Facebook Reviews Pro WordPress Plugin by Ninja Team.

1. Copy the script.

2. Go to your personal Facebook timeline. Right click > Inspect.

3. Go to “Console” tab. Paste the script there, then press Enter.

4. Copy the token, then click “OK”.

5. Paste the token, then click “Save Changes”, and it’s done.


Thanks, and if you have any questions, feel free to chat with us at m.me/ninjateam.org.

WordPress Support All-In-One Documentation

This is a step by step guide to the setup of WordPress Support All-In-One plugin by Ninja Team.

On this page

  1. Enable the plugin
  2. Configure the plugin
  3. The result

1. Enable the plugin

Go to Support All In One > Settings to enable to the plugin.


2. Configure the plugin

1. Click on the icon to add an app.
2. Add contact details.

3. Drag and drop the arrow cross symbol to rearrange the order. Click on the cross symbol to remove an app.
4. Click Save Changes when you’re done.


3. The result

 


If you have any questions, feel free to chat with us at m.me/ninjateam.org. In case of technical issues, please submit a ticket at https://ninja.ticksy.com/.

We’re always here for help.

Thank you so much for choosing us.

Ninja Team

Yelp Reviews Pro for WordPress Documentation

This is a step by step guide to the setup of Yelp Reviews Pro for WordPress plugin by Ninja Team.

On this page

  1. Get a Client ID and an API Key
  2. Add a business
  3. Insert reviews into a page or a post
  4. The result

1. Get a Client ID and an API Key

1. Go to https://www.yelp.com/developers/v3/manage_app to create a new app. If you already have an account for Business Owners, do not log in that account, please sign up a new account for Yelp Fusion API.

2. Fill in all the required fields, opt in the terms, then click on Create New App. After your changes are saved, you will get a Client ID and an API Key.


2. Add a business

1. Go to Businesses tab, click on Add Business, enter your Business ID, then click Save Changes. (What is my Yelp Business ID?)
2. After your changes are saved, click on Get New Reviews, then click OK. Wait for a few moments until it says “Updated.”


3. Insert reviews into a page or a post

1. When Add New Page or Add New Post, click on the Yelp icon.

2. Set up your reviews, then click on Insert to create a shortcode.


4. The result


 

If you have any question, feel free to chat with us at m.me/ninjateam.org. In case of technical issues, please submit a ticket at https://ninja.ticksy.com/ for help.

Thanks for choosing us.

Knowledge Base – Commonly Asked Issues

Best Facebook Chat Plugins for WordPress in 2018

best facebook live chat plugin for wordpress

Are you a big fan of social networks? Do you know Facebook? I bet you are, as sure as eggs is eggs.

It’s no wonder. Facebook is awesome.

Facebook is ubiquitous these days and it also stands out as the most advanced tool to help your potential clients get involved in your web projects in a matter of few clicks.

So, how do we always stay connected and support our customers through WordPress website?

It’s not a rocket surgery.

Using Facebook Live Chat plugin supported by Facebook Messenger will definitely serve your purpose.

Plugins are developed to make your life easier. They make difficult tasks simple and tedious tasks automatic.

Today’s article primarily focuses on the seven handy and stimulating plugins that aim to connect your WordPress website with Facebook by means of live chat.

Below are seven essentital and free WordPress Facebook plugins you need to start using today. These plugins won’t guarantee high search engine rankings, but they’ll definitely improve your prestige with clients.

Without further ado. Let’s give them a shot and you really hit the nail on the head.

1. Messenger Customer Chat for WordPress

Messenger Customer Chat for WordPress

Do not want to skip any messages from your customers?

You want to building trust with online customers?

That’s why you need to install Messenger Customer Chat for WordPress plugin.

This plugin allows you to integrate your Messenger experience directly into your website. Some of the things that I like about this plugin include:

  • Help your clients easily communicate with your business
  • Never miss any potential clients
  • Boost your sales & grow your business
  • Work with WooCommerce
  • Display anywhere with shortcode
  • All languages supported
  • Get notified promptly
  • Increase your fanpage likes
  • Unlimited colors
  • User-friendliness
  • Easily customizable
  • And more

The primary benefit of the plugin is ease of use. You don’t need any technical knowledge to get started.

Additionally, it allows your clients to interact with your business whatever they want with the same personalized, rich-media experience they get in Messenger.

Here is an example that show customer’s satisfaction of the product they purchased.

Messenger Customer Chat for WordPress (2)

As we can see, the customer can send feedback and picture exactly the same Facebook Messenger right on your WordPress site.

Pretty cool, right?

You worry about losing messages?

This plugin retains the chat history for your conversations with customers and brings it from Facebook to your WordPress live chat.

Plus, it automatically loads recent chat history between the customer and your business in both messenger.com and Messenger app.

Consequently, you can continue the conversation even after clients left your website. No need to capture the information to follow up. Such a breeze!

This feature makes the communication process flow smoothly and the way users get their feedback becomes more convenient.

Plus, you can get a lot more customization options here. If you don’t want to run the Facebook Blue theme, change it. Simple stuff.

All in all, if you want to give your online business a shot in the arm, the Messenger Customer Chat for WordPress plugin could be your secret weapon.

2. NinjaTeam Facebook Live Chatfacebook live chat

Keep contact and interaction with clients is fairly crucial.

Without this, your business will lose potential customers.

Do not expect that, right?

So, how do we deal with this?

Thankfully, there is a reliable and effective plugin to take care of this for you.

There is more to this plugin than an interesting name, as it’s one of the best and easiest to use when it comes to add live chat function to your WordPress site.

Here is a basic description of the plugin, as shared on its official download page:
“Facebook Live Chat helps your customers easy to contact with your business via Facebook Messenger.”

There are many features to focus on, with some of my favourites including:

  • Help your clients easily contact your business
  • Turn your visitors into customers
  • Chat with your customers anytime
  • Keep unlimited history chat
  • Boost your business
  • Work with WooCommerce
  • Multiple chat at the same time
  • Display anywhere with shortcode
  • Get notified immediately
  • Increase your fanpage likes
  • Unlimited colors
  • No setup required
  • Easily customizable

Once you’ve installed it, it will show you the dashboard.

ninjateam facebook live chat

The major advantage of Facebook Live Chat by NinjaTeam plugin is the ability to simply add a Facebook chat in your WordPress website and connect with clients via its convenient interface.

It is a simple and easy-to-use plugin that can help you get in touch with your potential customers.

Furthermore, it’s also lightweight and does not affect the downloading speed of your website.

ninjateam facebook live chat

Worry about losing messages when signing out?

It can keep the chat history with your clients and this makes the communication process flow smoothly for both sides.

Are you a big fan of personalization?

This plugin provides you tools to change the languages, logo and personalize the message box with unlimited colours.

ninja facebook live chat

To cut a long story short, Facebook Live Chat is truly useful and a must-have Facebook plugin for those who want to offer Facebook support to clients.

3. Facebook Messenger Live Chat

facebook messenger live chat

You want to maintain contact with clients in simplistic and convenient way?

You are passionate about personalization?

That’s why you need the Facebook Messenger Live Chat plugin made by Zotabox.

Have you ever heard this brilliant plugin? If so, you should check it out and give it a go.

Plus, the plugin has over twenty-thousand active installs and tons of positive feedback, making it the most popular live chat services on WordPress.

There’s a reason why it’s popular, and if you are not using it already, you should give it a go.

Let’s get dive into it.

Facebook Messenger Live Chat plugin not only has over 30 thousand installations, but its feature list is well worth checking out:

  • Get full history of previous chats
  • Support your customers via Facebook Live Chat.
  • Free and convenient.
  • Permanent chat history available for both store owner and customer
  • This plugin enables live Facebook chat support inside your WordPress website.

You will directly connect to your clients with your Facebook page via the messenger button.

facebook messenger live chat

By the same token, customers can message you directly from the website and you will receive them inside your Messenger app.

facebook messenger live chat

Easy enough, right?

Moreover, the plugin saves the chat history for your conversations with customers and can bring it from Facebook to your WordPress live chat thereupon.

How about customisation?

This plugin offers a great number of personalized options to meet your taste.

The chat boxes are among the most stylish you will find, with beautiful, customizable layouts and themes.

facebook messenger live chat

Seriously, this plugin is a huge time saver and a must-have component for every WordPress users.

Facebook Messenger Live Chat is full of features, mobile friendly and compatible with all WordPress themes.

Make sure to install it to persistently stay in touch with potential clients.

4. Social Tabs Live Chat For WordPress

The popularity of Facebook is undeniable, right?

What if your clients did not use Facebook?

No need to worry. It’s not horrendously complex.

There are various available alternatives besides Facebook like Whatsapp, Viber, Skype, to name just a few.

That’s why you need Social Tabs Live Chat For WordPress plugin.

So, what is it actually?

This plugin allows you to put Facebook, Skype, Viber, Whatsapp or SMS live chat box just in one place.

Social Tabs Live Chat For WordPress

This plugin is incredibly user-friendly and powerful in features including:

  • Support Skype, Facebook, Viber, Whatsapp, WordPress SMS
  • Chat with your customers anytime
  • Unlimited history chat
  • Multiple chat at same time
  • No setup requirements
  • Unlimited colors
  • And more

Social Tabs Live Chat is an example of the extended functionality with more than one social network connected to your WordPress website as a live chat.

On the whole, this plugin is such a really powerful and communication tool thanks to its user-friendliness in supporting numerous chatting platforms.

5. Cresta Facebook Messenger

You are up to your ears in work and unable to reply your clients’ messages.

How can you deal with this?

Thankfully, there’s a reliable and effective plugin to take care of this for you.

Cresta Facebook Messenger developed by CrestaProject will clear the air.

You have the option of upgrading to the pro version with more advanced features.

Still, the free version of Cresta Facebook Messenger is still outstanding.

Install this vital plugin to keep in touch with clients effortlessly.

Cresta Facebook Messenger

This plugin takes things one step further, providing additional features such as:

  • Add the button to open Facebook Messenger at bottom right of your site
  • Choose which pages to show the Facebook Messenger button
  • Mobile version: click the button and automatically open Facebook Messenger App (if installed)

With Cresta Facebook Messenger, you can allow customers to contact you via Facebook Messenger simply by clicking on a button.

cresta facebook messenger

Thus, clients may contact you directly in private messages on your Facebook page and continue the conversation on Facebook Messenger.

You can use the floating button which is positioned at the bottom right of the site or a button inside post or pages.

cresta facebook messenger

Above all, the plugin does not require any specialized knowledge about web development or design for the sake of growing your reliability and brand awareness among the target customers.

This feature makes the communication process more convenient. The way users get their feedback becomes easier for both sides of the conversation.

6. Cool Facebook Messenger

More than an interesting name, Cool Facebook Messenger is geared towards WordPress users who want to promptly connect with customers.

The Cool Facebook Messenger plugin is described as follows on its official download page:

“Cool Facebook Messenger plugin enables live facebook chat support inside your wordpress website. Now you can show a facebook messenger button on any page of your website using a short-code.”

cool facebook messenger

Here are the main features that this plugin offers:

  • Allow your clients to instantly connect with your business support team
  • Support your customers using live Facebook chat
  • Enable Facebook bot for instant reply
  • Easy to install, just add your Facebook page
  • Add to any page or post using shortcode
  • Facebook contact form
  • Cool beautiful chat button
  • Boost your sales – don’t miss potential clients
  • Multilingual support
  • Timeline and events tab option
  • Get instant notification on your PC and phone
  • Increase your fanpage likes

This cool plugin enables Facebook chat support inside your WordPress website and connect directly to your visitors through the message button.

cool facebook messenger plugin

Your users can message you directly from the website and you will receive messages inside your Facebook Messenger app.

As a result, you can also reply to your customers in a split second by enabling Facebook bot auto-reply option inside your Facebook page.

cool facebook messenger plugin

7. WP Facebook Messenger

Congratulate you for reaching this far.

Are you satisfied with the six recommended Facebook live chat plugins above?

Whatever the answer is, I ensure keeping contact with clients has never been easy with WP Facebook Messenger plugin by NinjaTeam.

This tool gives you the ability to chat with clients and can be easily integrated with your WordPress website and Facebook Messenger.

wp facebook messenger

WP Facebook Messenger is an easy-to-use chat plugin that helps ordinary users to start Facebook Messenger on their site.

There are many features to focus on, with some of my favourites include:

  • Help your clients easily contact your business
  • Never miss potential clients
  • Grow your business
  • Work with WooCommerce
  • Display anywhere with shortcode
  • Receive notifications immediately
  • Increase your fanpage likes
  • Unlimited color options
  • User-friendliness
  • Easily customizable
  • And more

WP Facebook Messenger is an excellent freemium live chat solution. You can handle an unlimited number of conversations anytime.

Based on Facebook Messenger, this chat plugin runs like an instant messaging system and your customers find it convenient to ask about your products or services.

This plugin is sure to help your business with time and cost saving, yet obtain a prompt reply to visitors.

Additionally, from those received messages, you will be able to build a rich customer base for online marketing and remarketing later on.

If you want to give your WordPress website a shot in the arm, the WP Facebook Messenger plugin could be your secret weapon.

Final thoughts

That finalizes our roundup of seven of the best Facebook chat plugins for WordPress. Facebook is substantially growing around the globe, so adding Facebook chat plugins into WordPress is super duper useful for your business prestige development. There are outstanding functionalities for you such as saving unlimited chat history, freely personalizing or instantly replying customers’ queries.

Just install any of above plugins and everything is easy as falling off a log.

Do you have experience with any of these plugins? Which ones do you consider the absolute best? Would you add any others to the list? Share your experiences and thoughts in the comment section down below.

How to Submit Your Facebook App for Review – CartBack

In this article, we will show you how to submit your own app for review.

Requirements:

  • A live WordPress website
  • A legal business to be verified

Permissions needed:

  • manage_pages
  • pages_messaging
  • Page Messaging Subscription (for broadcasting messages after 24 hours, get it here)

1. How to submit your app for review: http://tinyurl.com/y9fbd8kf

2. Content for submission: http://tinyurl.com/yag7mboy

3. Screencast for submission: Below is how your screencast should look like. Please record one by yourself.

Note: Make sure the Facebook popup must show up in your screencast.

If you have accepted the popup before, please remove the app at https://www.facebook.com/settings?tab=business_tools to make it appear again.

Then Facebook will ask you to provide your Facebook Business Account (https://business.facebook.com/) and some Business Documents. Follow their instructions to verify your bussiness. You can read more here: https://developers.facebook.com/docs/apps/review/#business-verification

If you have any questions, please submit a ticket at Our Support System or feel free to chat with us at Our Official Facebook Page.

Many thanks! 😉