WooCommerce and WordPress provide an excellent platform where you can manage the many factors of running an online store. However, if you’re still going through search engines in the quest of finding a CRM, chances are you have not yet gotten your hands on a life-changing software.
While WooCommerce makes managing your E-commerce stores simple, a CRM can provide additional features and opportunities to make the best of available data and thus, grow your business further.
In the wake of digitalization, many businesses have switched to using CRMs as opposed to paperwork and other means to store data and market their services. The increased usage of CRM software has also become a 2021 digital trend for most businesses.
But do you know what a CRM does?
What is a Customer Relationship Management Software (CRM)?
A Customer Relationship Management Software (CRM) is online that assists businesses to manage and analyzing customer interactions and data throughout the customer lifecycle. The business can use these interactions and data to enhance customer experience.
In this article, we will be discussing the 6 Best WooCommerce CRM for E-Commerce Stores.
HubSpot for WooCommerce
HubSpot for WooCommerce is an integration plugin that merges the excellent HubSpot CRM with your e-commerce store. The software enables a business to manage pipelines and customers, track and recover abandoned carts, send marketing emails, develop ads to increase sales, and track everything with robust analytics.
What more could a business ask for?
HubSpot offers both – a premium and a free service.
- Offers an entirely free plan
- Segment customers and leads
- Email marketing
- Market Automation
- In-depth E-commerce analytics
- Access to a contact’s abandoned cart details, orders, website activity
- Requires the HubSpot CRM to start working
Metrilo claims to be the plug-n-play growth platform for Ecommerce brands. Whether you are a Real Estate business or a Hospitality company, Metrilo is perfect for your WoocommeceEstore.
The biggest perk of Metrilo is its ability to store and analyze extensive customer data to provide you with insightful marketing information. You can use this information to create personalized email marketing campaigns, segment consumers into profitable segments, and build customer relationships.
Moreover, Metrilo CRM can integrate with your existing software; whether it is a CRM for the real estate industry or an enterprise management system. Automation and report generation is another perk; the CRM enables businesses to get instant multi-dimensional reports that combine data to forecast sales, detect anomalies, and get insights into crucial metrics like sales and marketing trends.
- Can maintain complete customer database
- Segments customers by behaviors & Traits
- Automated email marketing campaigns
- 3rd APIs integration
- Dashboard is not customizable
- Chatbot is missing
ReadyCloud CRM is a powerful software that directly links your e-commerce store with the ReadyCloud CRM. The platform enables a business to deliver an enhanced customer experience and increase its sales and brand awareness.
This means quicker order fulfillment, customer-friendly returns, and excellent interaction with contacts throughout the buying process.
The software also has a unique feature – the built-in REST API, which keeps the overhead on a business’s website low while delivering all the data a company could require.
- Directly links the CRM with the store
- Well-developed with good customer support
- Well-designed dashboard with easy-to-use layouts
- Works well with MailChimp and other emails tools
- REST API to keep overheads on websites low
- Only offers a premium service
WP-CRM System is an excellent CRM, especially for freelancers and small businesses. The software works on your website and combines all the data on your database. You don’t need to use cloud-based platforms or waste time exporting data.
WP-CRM system provides your businesses with all the features you could ask for – project management tools, invoicing tools, data import tools, and integration with 3rd APIs like Zendesk, Slack, Ninja Forms, and more.
- Free core plugin
- Convenient invoicing
- Campaign management from start to finish
- Enables business to create custom fields to track contact data
- Efficient reporting – see upcoming deadlines, dates, and projects
- No per-user costs – add unlimited records without additional pay
- Limited features available in the free plan
Agile is a popular CRM among many businesses today. The CRM also offers a dedicated WooCommerce plugin. It has a free-of-cost plan for up to 10 users and affordable premium plans for those with larger businesses.
Agile is divided into four diverse areas – marketing, sales, service, and extra. Each of these categories includes unique features that help a business grow in one way or another. For example, for marketing, Agile CRM enables a business to track and send emails for digital marketing purposes.
Other features include customer efficient web engagement, mobile marketing, social marketing, landing page builder, push notifications, and more.
- Easy to use
- Advanced marketing automation
- The smart campaign feature is unique and useful
- Well organized dashboard to store data
- Time-taking set up
Ninjodo is another excellent option for small businesses. The CRM is well-designed with a good user interface that makes managing your data and sales on the software convenient.
The WooCommerce CRM comes with a diverse set of features like enabling businesses to capture and sync contact data, send automated emails, receive real-time notifications, segment customers, analyze past orders, account and contact management, and more.
- Well designed and easy to use
- Automation tools help save time
- Satisfactory customer support
- Upsell and cross-sell email sequences
- Premium only
Now You Know the 6 Best WooCommerce CRM for E-Commerce Stores
If you’re still searching the web for suitable CRMs for your business, chances are you’re still using excel sheets and paperwork for business operations. And if there is anything that pandemic has taught the business world of today – it’s the sheer importance of digitalization in the rapidly changing business world.
Digitalization of day-to-day business activities through CRMs will not only reduce workload and save precious time but also help you provide your customers with an enhanced customer experience. Moreover, integrated CRM features that enable you to digitally market your product also help increase sales and brand awareness while keeping marketing costs at a minimum.
Which is your favorite feature when it comes to managing your business with an ecommerce CRM? Don’t hesitate to let us know!
Dur-e-Sabih provides ghostwriting and copywriting services. Her educational background in Accountancy helps her in tackling topics ranging from career and business productivity to web development, finance, and digital marketing. She writes blog articles for Real Estate CRM.