Posts

How to set up an auto-reply in Facebook messaging

Hi you guys, today we’ll show you how to set up an auto-reply in Facebook messaging just by a few simple steps.

Let’s start:

1. Go to the Settings menu on your page’s menu bar.

2. On the Settings page, click on Messaging link on the left side.

3. Check the checkbox “Use Instant Replies to quickly respond to initial messages.” (Under Instant Replies block).

4. Type your message into the Your Reply field (maximum 255 characters).

5. Finally, click Save Reply button to save all your settings.

auto-re

That’s it, very simple, right? Hope this small article will be useful for you.

How to fix Facebook Chat Plugin always displayed loading icon

Hello everybody, Today many people have asked me the Facebook Live Chat Plugin not work, it’s always displayed loading icon. Like this screenshot:

facebook-live-chat-loading-issue

But they tried to change it to my fan page URL, it’s worked fine! mmm Why?

I have researched and know a way to solve it. Very simple. aha 😀

  1. You need go to Settings Tab in your fan page management
  2. Click on Messaging Tab in left side
  3. At Response Time Display you can choose any option (don’t choose 1st option)

facebook-live-chat-management

Done! Now you can test again. I hope it works fine 🙂

 

Note: This issue caused since FB does not know your response time so message area is not displayed. I think this is a bug and I hope FB can fix soon.

Please let me know if you have any question. I’m online 18/24h to support you.

 

And don’t forget to give me a good rate/review on CodeCanyon. Please check this screenshot to know how to do it.

Thanks for trust and using our plugin 🙂